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5 Effective Ways to Manage Financial Disputes in UAE

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Banking and financial disputes can be a daunting experience for businesses and individuals. In the UAE, various laws and regulations are in place to protect both parties and ensure that disputes are resolved fairly and efficiently. In today’s section, we will discuss the steps that can be taken to resolve banking and financial disputes in the UAE.

Seek Legal Advice from Banking and Finance Lawyers

The first step in resolving a banking or financial dispute is to seek legal advice from banking and finance lawyers. These legal consultants are experts in UAE banking and finance laws and can provide valuable insight into the dispute resolution process. They can advise on the best course of action and help clients understand their legal rights and obligations.

Choosing a reputable law firm with a proven track record in resolving banking and financial disputes is important. A good law firm should have experienced lawyers who have a deep understanding of the UAE legal system and who are able to provide practical and effective solutions to clients.

Negotiate with the Other Party

Once you have sought legal advice, the next step is to negotiate with the other party. This can be done through direct communication or through the use of a mediator.

Negotiation aims to reach a mutually acceptable agreement that resolves the dispute without the need for litigation. In some cases, the other party may be unwilling to negotiate. In such situations, legal action may be necessary.

Consider Alternative Dispute Resolution Methods

In the UAE, several alternative dispute resolution methods are available, including arbitration and mediation. These methods can be quicker and less costly than litigation and can also be more flexible in terms of the outcome.

Arbitration is a process where a neutral person, known as an arbitrator, listens to both sides of an argument and issues a final judgment. Conversely, mediation involves a neutral third party who assists in the negotiation process to achieve an agreement that is acceptable to all parties.

It is important to note that using alternative dispute resolution methods is voluntary and requires the agreement of both parties.

File a Complaint with the Central Bank of the UAE

If discussions and other ways of solving a disagreement do not work, the following action would be to submit a formal grievance to the Central Bank of the UAE. The Central Bank has a complaints and disputes resolution department responsible for handling complaints related to banking and financial services.

To file a complaint, individuals and businesses must complete a complaint form and provide supporting documents. The Central Bank will then investigate the complaint and give a decision within 30 days.

File a Lawsuit

As a last resort, individuals and businesses can file a lawsuit in the UAE courts. This formal legal process involves presenting evidence and arguments are presented to a judge for the purpose of making a final decision.

Before filing a lawsuit, it is vital to seek legal advice from a banking and finance lawyer who can advise on the strength of the case and the potential outcomes.


Resolving banking and financial disputes in the UAE requires a thorough understanding of UAE banking and finance laws, as well as the various dispute resolution methods available. Seeking legal advice from reputable banking and finance lawyers is the first step, followed by negotiation, alternative dispute resolution methods, filing a complaint with the Central Bank, and filing a lawsuit as a last resort. 

By adhering to these guidelines, both individuals and companies can effectively and justly settle conflicts related to banking and finance.

Are you facing a banking or financial dispute in the UAE? Look no further than Al Kabban & Associates. With our extensive experience advising major banking and financial institutes, we have the knowledge and capability to handle any matter that may arise. 

Our team has advised banks such as Bank Melli Iran and Emirates NBD, as well as private high-net-worth individuals. We specialise in both conventional and Islamic bank transactions and can cater to the regional requirements of the sector. 

Contact our banking lawyers in Dubai today to see how we can assist with your banking, financial, and legal needs.


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